Contracts Manager

Contracts Manager
Location: Hybrid/ Office based, Bishop’s Stortford, CM22
Salary: £40,000–£45,000 per annum, DOE + Benefits
Contract: Full Time, Permanent (35 hours/week)
Benefits:
• 25 days holiday + bank holidays
• People’s pension scheme
• Casual dress code
• Free onsite parking
About Us:
HD Clinical is a leading independent supplier of a clinical I.T. platform to the NHS and other care providers. Clinical areas include Cardiology, Endoscopy, Neurophysiology and Respiratory.
HD Clinical became part of the Nexus Group (a European-based healthcare software organisation) in 2024 significantly extending our software range and potential customer base
Role Overview:
The Contracts Manager is responsible for drafting a range of new client contracts for our products and services, based on pre-existing contract templates issuing contract renewals and for managing contracts that fall within national frameworks.
The role involves working closely internally with the sales team, particularly the account managers, and also building strong relationships with external customers.
You will be expected to drive the contract process, actively seeking out required information from all parties to meet agreed deadlines – this can include working with Finance and Regulatory Affairs colleagues.
Commercial contracts can be lengthy and intricate, therefore clear verbal and written communication is essential, as is attention to detail and accuracy.
You must be computer literate and confident using MS Word, Excel and Teams with experience of maintaining timely and accurate records in Pipedrive (or similar CRM). You must be a team player who can work flexibly and with resilience.
Main Duties & Responsibilities:
• Amending contract templates to fit specific deals, producing contract renewals, support/licence contracts, product upgrade contracts
• Assisting with development of new contracts and drafting change control notices to existing contracts
• Chasing contract renewals in a timely manner
• Liaising with customers, account managers, project managers, finance, support team and framework providers
• Maintaining accurate records in CRM (Pipedrive)
• Maintaining a library of all contracts and contract change notices
• Deriving support fees for inclusion in renewal contracts from sales documentation
• Ensuring all contracts are accurate and produced within agreed deadlines
• Contract information is accurately updated in CRM (Pipedrive)
• Keeping up to date on relevant contract law and advising internally to ensure our contracts are robust
• Running commercial support fees meeting with Finance Team and updating company Renewals Records (Support Sheet).
• Discovering new opportunities with existing customers and passing onto Account Managers/ Sales Team
• Providing input to sales pursuits and tender responses as requested
• Inputting relevant details in Data Protection Impact Assessments (D.P.I.A.) as requested
In addition, the Contracts Manager is expected to follow all company policies and procedures to ensure smooth and efficient operations.
Knowledge & Skills :
Essential:
• Experience of drafting (editing from existing contract templates) and assisting with the negotiation of business contracts
• Educated to A Level ( or equivalent)
• GCSEs (or equivalent) at min C/5 or above, must include English and Maths
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Able to work independently and as part of a team
• Able to work under pressure and to tight deadlines
• Able to juggle several priorities simultaneously, i.e. handling multiple contracts for different customers
• Numerical accuracy
• Pragmatic
Desirable:
• Knowledge of NHS contracting/ procurement
• Degree (or equivalent) in a related area
• Contract law training course
If you’re ready to excel in this dynamic role, click “APPLY” to submit your CV today!
No agencies, please