Be at the heart of actionFly remote-controlled drones into enemy territory to gather vital information.

Apply Now

Health Informatics Support Worker

South East Coast Ambulance Service NHS Foundation Trust
Tonbridge
1 week ago
Create job alert
Overview

Health Informatics Support Worker

Based at Paddock Wood Make Ready, with an opportunity for some home working and some travel across SECAmb sites. Band 3 under NHS Agenda for Change.

An exciting opportunity to join SECAmb's busy Health Informatics Team. The Trust has made a commitment to improving outcomes from clinical audit. This post holder will be required to accurately source patient records and collate the associated clinical data to support Clinical Audit and Quality Improvement. The data will be analysed within the team and reported to internally clinicians, the Trust leadership teams and Trust Board, and externally as appropriate. The postholder will be committed to creating a culture of continuous improvement and will work to improve the effectiveness of processes within the team as well as supporting improvement across the Trust.

Main duties

The Health Informatics Team is responsible for the management and audit of paper and electronic clinical records. This includes scanning, indexing and secure storage of all paper clinical records created within the Trust whilst managing the internal data flow and data validation processes for electronic and paper records. The department is also responsible for the collection of data from clinical records; the use of this data to produce reports that drive improvements in the quality of care provided by the Trust; and for sharing learning alongside the knowledge and skills required for clinical audit and improvement with colleagues across the Trust.

Working for our organisation
  • Opportunity to join the NHS Pension Scheme
  • A minimum 27 days\' holiday each year, increasing after 5 years’ service.
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Award-winning wellbeing hub
  • Back up buddy App
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.

Please note that the salary range noted on the vacancy is in line with agenda for change (AFC) pay scales. All successful applicants would be placed automatically at the bottom of the banding, unless proven, relevant NHS or equivalent experience can be demonstrated.

Following the revision of current national legislation (Vaccine as a Condition of Deployment), the Trust has reviewed our requirements relating to staff uptake of the SARS-COV-2 (COVID-19) vaccination. Going forward, for patient facing positions, we strongly recommend that new starters will be appropriately vaccinated unless medically exempt in order to offer greater protection against exposure to the virus for front line staff. In line with this recommendation, if you are successful in your application for a front line post, we will seek information from you in relation to your vaccine status, including exemption status, as applicable.

Please note, all positions come with a Disclosure and Barring Service (DBS) check relevant to the post. This will either be a basic, standard, or enhanced check depending on the role. The level of check will be outlined in the conditional offer letter sent to successful applicants.

As part of the application process, you will be asked to declare any unspent/unfiltered convictions. If you are shortlisted you will then be sent a self declaration form, which must be completed prior to attending interview. for any queries relating to declarations, please contact the Recruitment Advisor listed on the vacancy.

The Trust is passionately committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement networks, facilities and services to support staff from different backgrounds.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief. The Trust is making progress towards its aim of becoming more reflective of the diversity of our community in our workforce and guarantees an interview to candidates with disability who meet the essential criteria specified. We particularly encourage applications from Black, Asian, Minority Ethnic and disabled applicants and those from other under-represented groups.

The Equality Act 2010 protects disabled people - including those with long term health conditions, learning disabilities and hidden disabilities such as dyslexia. If you tell us that you have a disability we can make reasonable adjustments to ensure that any selection processes - including the interview - are fair and equitable.

We are committed to offering opportunities to individuals with disabilities and offer on-going support, should you be successful, with any adjustments you may need when performing your role.

When completing the application please use your name as it appears on your passport and please ensure you include email addresses and contact numbers for your referees to avoid delay in the recruitment process.

Please note that under our Trust policies, we\'re unable to employ anyone under the age of 18 years old.

The majority of our roles will include some travel between sites for business purposes. If the vacancy you’re applying for includes work related travel, you will be required to ensure that you hold and have covered the cost of suitable car insurance to support this.

Should you require an application form in an alternative format including large print or braille, please contact stating the vacancy reference number and we will be happy to provide this.

When completing the reference section, please include details to cover the last three years’ history.

Due to the high volume of applications at SECAmb, we regret that we will only be able to contact those applicants who are shortlisted for interview. If you have not heard from us within 10 working days of the closing date, then please assume you have not been shortlisted for interview on this particular occasion.

Please note that we contact all applicants via Trac Jobs and would advise you check your Trac Jobs account regularly.

Please be aware that the Trust reserves the right to close this vacancy early if sufficient applications are received. For this reason we recommend completing your application as early as possible.

Follow our recruitment on Twitter @SECAmbRecruit and check out our Facebook page - SECAmb NHS Recruitment. You can also find us on Linkedin under South East Coast Ambulance Service NHS Foundation Trust.

We understand that AI tools can be useful for generating ideas or structuring your application. However, any content submitted must reflect your own experiences, skills, and understanding. Applications that are generated wholly or in large part by AI, without personalisation or accuracy, may be excluded from consideration. We value honesty, authenticity, and integrity in the recruitment process and expect all applicants to uphold these principles.

If you are a current SECAmb employee, by applying for this position, if successful you will move to the terms and conditions associated with the post. Any unsocial hours payments will be paid under the Section 2 agreement of agenda for change. Section 2 unsocial hours will need to be claimed via your monthly timesheet. More information regarding section 2 can be found in the Agenda for Change handbook and on the our dedicated Section 2 page on The Zone.


#J-18808-Ljbffr

Related Jobs

View all jobs

Health Informatics Support Worker

Health Informatics Support Worker

Health Informatics Support Worker | South East Coast Ambulance Service NHS Foundation Trust

Senior Editor, The Lancet Medical Imaging & Theranostics

Clinical Engineering Team Leader

Clinical Trials Co-ordinator

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Medical Technology Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK medical technology hiring has shifted from title‑led CV screens to capability‑driven assessments that emphasise regulatory‑aware product delivery (QMS, ISO 13485), software lifecycle & risk (IEC 62304/14971), usability (IEC 62366), clinical & regulatory strategy (MDR/UKCA), device cyber security & privacy, and measurable patient/clinical and commercial impact. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for SaMD engineers, AI/ML in medical devices, product & quality engineers, regulatory/clinical affairs specialists, validation/verification, manufacturing/operations, and digital health roles. Who this is for: Software/firmware engineers in medtech, SaMD/AI engineers, systems & verification engineers, quality & regulatory affairs (QARA), clinical evaluation/PMCF specialists, human factors engineers, medical device cyber security & privacy, test/validation, manufacturing & operations, field/service engineers, and medtech product managers in the UK.

Why Medical Technology Careers in the UK Are Becoming More Multidisciplinary

Medical technology (medtech) is transforming healthcare in the UK — from wearable sensors to AI diagnostic tools, from surgical robots to telemedicine platforms. Advances in hardware, software, data and connectivity are enabling more personalized, efficient and accessible care. But with great power comes great responsibility. As medical devices and health technologies enter hospitals, clinics and consumers’ homes, professionals in this domain must master much more than engineering and algorithms. They must also understand law, ethics, psychology, linguistics & design. That is, medtech careers are now deeply multidisciplinary. In this article, we explore why medical technology careers in the UK are becoming more multidisciplinary, how these five allied fields now intersect with medtech work, and what job-seekers and employers should do to succeed in this evolving ecosystem.

Medical Technology Team Structures Explained: Who Does What in a Modern MedTech Department

Medical technology (MedTech) spans everything from wearable health devices and surgical robots to diagnostic imaging, in-vitro diagnostics (IVD), digital therapeutics, AI-driven triage, and Class I–III medical devices. In the UK, the sector touches NHS care pathways, private providers, and global markets—with stringent expectations for safety, clinical evidence, cybersecurity, and data privacy. As ventures scale from prototype to regulated product, clear team structures become the difference between promising pilots and licensed, market-ready devices. Whether you’re hiring your first clinical specialist or applying for a role in QA/RA, this guide explains who does what in a modern MedTech department, how functions collaborate across the product lifecycle, UK-typical skill sets and salaries, common pitfalls, and best practices for building a resilient team.