Senior SystmOne Specialist

Job Title: Senior SystmOne Specialist

Location: Hybrid (UK-based)

Contract: Full-Time, Permanent

We're looking for an experienced Senior SystmOne Specialist to join a leading healthcare technology provider and play a pivotal role in shaping digital solutions for primary care. This is a hybrid role with flexibility, offering the chance to directly influence how practices and NHS partners deliver care.

The Role

You'll be the go-to specialist for all things SystmOne, leading on configuration, development, and optimisation of tools that help clinicians work smarter and deliver better outcomes. From translating complex NHS contract requirements into intuitive workflows, to designing templates, protocols, and reports, you'll make sure SystmOne is working at its very best.

You'll also:

Support and troubleshoot issues, acting as the expert for clients and colleagues.
Collaborate on internal projects, from design to release, ensuring solutions meet deadlines and quality standards.
Maintain clear documentation and create training materials for end-users.
Engage with stakeholders - from practice managers to ICBs and NHSE - representing the business and shaping future solutions.

About You

Minimum 3 years' hands-on experience with SystmOne in a primary care or digital health setting.
Proven track record designing and managing templates, protocols, searches, and reports.
Strong knowledge of UK primary care contracts
Excellent analytical skills with a keen eye for detail.
Confident communicator, able to work with clinicians, stakeholders, and system partners.
Organised, adaptable, and comfortable managing multiple priorities.

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