Regional CHC Operations Coordinator

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At Norgine, our colleaguesDare themselves to be different and try new things,Drive to achieve their goals and beyond, andDevelop themselves and their community.

We call it the3D career at Norgine and it offers you a fully-rounded experience with no limits.

Bring everything about yourself that you’re proud of, whether that’s your passion for making a difference, focus on others’ well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community.

In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people’s wellness as much as you do.

Norgine: Transforming Healthcare, Backed by Over a Century of Expertise.

We have an exciting opportunity for a Regional CHC Operations Coordinator to join Norgine.

The person holding this position will report to the Regional Head and be a member of the Commerical Consumer team.

The core responsibility of the of the Regional CHC Operations Coordinator is to provide support to the Regional Head, this role involves close collaboration with the regional leadership and cross-functional teams to ensure operational and strategic alignment. The role involves a variety of diverse responsibilities to support the efficient execution of sale and marketing initiatives. This is a vital role to support operational excellence.

This will be a permanent role.

KEY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Data Collection, Analyst and Insights:

• Collate, analyse and track performance metrics (KPIs), providing actionable insights and recommendations to support regional marketing and commercial strategies.
• Prepare and coordinate the collection of market, financial, and performance data to support strategic decision-making.
• Provide support to local teams with business reviews, budgeting processes, and brand plan presentations.

Reporting and Document Preparation:

• Organise, prepare, and maintain complex documents using a variety of applications for business reviews, governance meetings, and internal presentations.
• Prepare documentation to support local activations, marketing initiatives, and special projects.
• Upload and manage marketing and medical materials within designated systems, collaborating closely with cross-functional stakeholders.
• Gather, analyse, and summarise data for ad hoc and special reports.

Contract, Supplier and Purchase Order Management:

• Support contract creation and ongoing contract management in line with internal processes.
• Coordinate supplier set-up and support ongoing supplier management.
• Create, manage, and track purchase orders, ensuring timely issue and closure.
• Manage advertising and promotional spend, ensuring alignment with approved budgets and financial governance.

Budgeting and Financial Tracking:

• Analyse, track, issue, and close purchase orders in line with approved country and regional budgets.
• Monitor spend, identify variances, and support budget control activities.
• Support the Regional Head with expense reporting and financial tracking activities.

Project and Resource Support:

• Carry out delegated activities to support the deployment and effective use of project resources.
• Provide support in project tracking, implementation, and activation.
• Coordinate with supply chain, regulatory, medical, and other internal teams to ensure seamless project execution.

Business Meeting and Events Coordination:

• Arrange venues, coordinate schedules, equipment, catering, accommodation, and travel for participants arriving from multiple locations.
• Support the smooth delivery of medium-scale internal and external meetings, workshops, and events.

Correspondence and Administration:

• Prepare routine emails, meeting minutes, reports, and other correspondence for approval by senior colleagues or senior executives.
• Produce, update, and maintain complex documents, databases, and departmental systems.
• Provide best practice administrative support and advise colleagues on process improvements and system usage.

Compliance and Operational Governance:

• Ensure compliance with applicable rules, laws, regulations, internal policies, and industry codes relevant to the role.
• Identify instances of non-compliance within the team and escalate issues appropriately in line with organisational procedures.

Personal Development:

• Develop and maintain strong operational, process, and technical skills through formal and informal training, coaching, and development planning.