National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Senior QA Systems Officer

Heaviley
1 month ago
Applications closed

Related Jobs

View all jobs

Test Automation Engineer

Microbiologist

Microbiologist

Quality Assurance and Regulatory Affairs Manager

Analytical Technology Transfer Scientist

Senior Electronics Engineer

Bespak is looking for a permanent Senior QA Systems Officer on the Holmes Chapel site, CW4 8BE. The salary range for this permanent onsite role is between £35k and £40k plus a discretionary annual bonus. Other benefits you will receive are 25 days leave plus bank holidays, a generous 10% pension contribution, onsite free parking, and medical / dental / health / life assurance.

Days working pattern - Mon-Fri 9am- 5pm with flexibility on the start and finish times 7.45 Hours a day with 30 min unpaid break and 15:45pm finish on a Friday (37.5 hour week).

Once you click apply, you will be redirected to our company website to make your application.

As a Senior QA Systems Officer you'll be responsible for managing the product technical complaints system, ensuring timely investigation and reporting. You will review complaints to ensure thorough investigations and GMP adherence, generating summary reports and liaising with customers and suppliers. You'll also monitor trends to identify recurring issues and ensure corrective actions are effective, reporting major issues to senior management. Ultimately, you will maintain a database and reporting system for efficient complaint data retrieval.

Bespak in Holmes Chapel is an Investors in People Silver Award-winning pharmaceutical CDMO with over 350 employees, currently going through a period of significant site expansion. We are investing heavily to increase our capacity for developing and manufacturing sustainable pMDIs (asthma inhalers) with greener propellants, meeting the evolving standards of the industry, while providing comprehensive development, manufacturing, filling, and finishing solutions for a range of medical devices, including SMIs, DPIs, nasal sprays, and medical check valves.

As a Senior QA Systems Officer, your duties will include:

  • Manage product complaints, ensuring timely investigation and reporting.

  • Register complaints, conduct assessments, and monitor investigation timelines.

  • Review completed complaints, ensuring GMP adherence and generating reports.

  • Participate directly in the investigation of product technical complaints.

  • Liaise with departments to progress investigations and corrective actions.

  • Maintain a database, analyse trends, and report recurring issues.

  • Support administration of other site quality systems, as required.

    Senior QA Systems Officer, beneficial key skills and experience:

  • Extensive experience in pharmaceutical product support or development.

  • Proficiency in root cause analysis and leading investigations.

  • Demonstrated QA experience, particularly in customer complaints.

  • Proven ability in customer-facing roles and effective communication.

  • Competence in data analysis and trend monitoring practices.

  • Relevant qualifications and /or experience in a matching role.

    Senior QA Systems Officer, Benefits:

    25 days holiday + bank holidays + Buy/Sell Scheme | A generous employer pension contribution | Private medical insurance | Private dental Insurance | Permanent Health Insurance | Group life assurance | Free will writing service | Active well-being programme | Recognition awards | Free Parking | access to all internal job opportunities.

    Holmes Chapel is a beautiful village in Cheshire with excellent transport links via its railway station on the Crewe-Manchester Line, proximity to the motorway network and Manchester Airport. The National Parks of the Peak District, Lake District and Eryri (Snowdonia) are within easy reach. The village has a population of nearly 7,000 and offers various amenities, including supermarkets, shops, restaurants, schools, and a GP practice.

    This role could suit someone with experience as a Quality Assurance Complaints Specialist, Quality Assurance Complaints Analyst, Quality Assurance Officer, or a QA Systems Officer.

    As an ethical employer we align our BZero sustainability initiative to the SBTI certification which means we are on a road to carbon reduction targeting net zero and are proud to be ISO certified in 14001, 45001 and 13485.

    Our core values are, Customer Focussed, Respectful, Collaborative, and Agile, these are woven into the fabric of our business and the values we measure ourselves by.

    We are flexible. We understand that there is a life outside of work, so we aim to support you in attaining a happy work/life balance. To cater for employees’ individual circumstances, and where possible, we agree flexible working arrangements.

    We value our inclusivity as we believe diversity should be embraced and celebrated. We live and work by these values and that’s what makes our company a great place to work.

    We are proud to be a Disability Confident employer. We will support you throughout the recruitment process with any adjustments you require therefore please contact the Recruitment Team if you require support.

    By applying to this role, you are giving consent to Bespak Limited to process your personal data for employment/recruitment purposes only. All personal and sensitive data processed to Bespak is protected under GDPR regulations. To find out more about our privacy policy please visit our website or contact the local HR team.

    Strictly No Agencies - Our in-house recruitment team manage all our vacancies
National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Medical Technology Jobs Skills Radar 2026: Emerging Tools, Devices & Digital Platforms to Learn Now

From AI-powered diagnostics to wearable health monitors and smart surgical robotics, the UK’s medical technology sector is entering a new era. As the NHS and private health providers continue to embrace innovation, demand for talent is rising rapidly across engineering, digital health, regulatory affairs, and data-driven medical product development. Welcome to the Medical Technology Jobs Skills Radar 2026—your annual guide to the tools, platforms, techniques and regulatory skills shaping the UK’s medical technology jobs market. Whether you're a biomedical engineer, regulatory specialist, or medtech software developer, this radar helps you align your skills with future hiring demand.

How to Find Hidden Medical Technology Jobs in the UK Using Professional Bodies like IMechE, ABHI & More

Medical technology (medtech) is one of the UK’s most dynamic and fast-evolving sectors—combining engineering, healthcare, data science, and innovation. From diagnostic devices and surgical robotics to wearable sensors and AI-powered imaging, medtech is reshaping modern healthcare delivery. But while the demand for skilled professionals is high, many of the best medtech jobs in the UK are never publicly advertised. Instead, these roles are often filled through industry networks, professional associations, CPD events, and member-only job boards. In this article, we’ll explore how to uncover hidden medical technology jobs by strategically engaging with professional bodies like the IMechE, ABHI, TechUK, and other communities. We’ll show you how to use membership directories, special interest groups (SIGs), and innovation networks to connect with employers and discover opportunities before they’re posted online.

How to Get a Better Medical Technology Job After a Lay-Off or Redundancy

Redundancy in the medical technology sector can feel both personally and professionally challenging. Whether your role was in medical devices, diagnostics, digital health, or clinical engineering, the good news is this: demand for medtech talent in the UK remains high, particularly with the ongoing push for NHS innovation, remote monitoring, and AI-driven diagnostics. This guide is here to help you bounce back from redundancy and step into a better role—equipped with new focus, confidence, and strategy.