Enterprise Imaging Sales Support Specialist

Role Overview

They are currently seeking a highly organized and customer-focused Enterprise Imaging Sales Support Specialist to join our team. This is an exciting opportunity to support our sales team and contribute to the growth of our enterprise imaging business.

Company Information

A leading company in the Healthcare IT sector, focused on providing innovative solutions and excellent service to their clients.

Role Requirements

As an Enterprise Imaging Sales Support Specialist, you will provide essential administrative and operational support to the Regional Sales Managers, helping ensure a smooth and efficient sales process. Your responsibilities will include managing sales-related tasks, handling documentation, and collaborating with internal teams to drive successful sales outcomes. You will also be responsible for managing the data quality of leads and opportunities in the CRM system (Salesforce) and ensuring it is kept up to date. Ultimately, this role is designed to enable Regional Sales Managers to focus on building key relationships and driving the growth of our business.

Key Responsibilities:

Quote Creation: Generate quotes for small orders using the Salesforce Configure Price Quote (CPQ) tool.
Sales Support: Assist Regional Sales Managers by liaising with third parties, internal stakeholders, and ensuring quotes are completed and returned to customers promptly.
CRM Management: Keep the CRM system (Salesforce) updated with current supplier information, contract end dates, and sales values. Maintain prospect data and provide reporting (forecasting, sales results, etc.).
Collaboration: Work closely with the Supply Chain team to track orders and assist with roadshows and demos.
Customer Inquiries: Respond promptly to customer inquiries and help maintain strong customer relationships.
Product Knowledge: Stay up-to-date on product knowledge, sales techniques, and industry trends to assist the sales team.
Tenders Coordination: Support the coordination of Healthcare IT tenders and ensure completion by various stakeholders.
Maintenance Management: Ensure maintenance components of won deals are captured in Salesforce for accurate invoicing.
Field Visits: Accompany Regional Sales Managers on customer site visits (~1 day per month) to better understand customer needs.

Person Specifications

Candidate Requirements:
– Experience in Sales Administration
– Strong organisational and time management skills with the ability to manage multiple tasks concurrently.
– Excellent attention to detail and accuracy, ensuring error-free documentation and data entry.
– Ability to work independently and under pressure, while maintaining a high level of professionalism and meeting deadlines.
– A customer-oriented mindset with a focus on delivering excellent service.
– Flexibility and adaptability to accommodate changing priorities and work effectively in a fast-paced environment.
– Proficiency in using CRM systems, Microsoft Office Suite, and other sales-related software.
– Strong communication and interpersonal skills, with the ability to effectively collaborate with team members and build rapport with customers.
– Pragmatism and a ‘can-do’ attitude

Package

Benefits: 10% OTE Performance Bonus + Pension (6% Employer Contribution, 3% Employee Contribution),
Private Medical Cover, Life Assurance, 26 days holiday (+ Bank holidays)