Band 4 Technical Support Administrator (Clinical Engineering)

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is "Working together to provide outstanding care for our community." Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated 'Good' with inspectors reporting that we have made significant improvements. The Trust's overall rating has also improved to 'good'.

We are Compassionate in our thoughts, words and actions. We are Aspirational and have a true desire to be dynamic and to innovate. We are Resourceful and responsible in the way we work and live. We are Excellent in our development, fairness and sharing best practice. The Trust values candidates who bring their unique personalities, skills and experiences to the Trust. When completing your application, highlight your achievements and strengths and how they align with the requirements in the job description and person specification. AI-generated content is discouraged as it may lack the personal detail and relevance needed to demonstrate suitability.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us. We offer a range of learning and development for all employees, whether clinical or non-clinical.

As a Technical Support Administrator in Clinical Engineering, you’ll play a vital role in ensuring the smooth operation of medical device management across the Trust. This includes coordinating administrative processes, managing inventory and service records, liaising with clinical teams and suppliers, and supporting compliance with the department’s Quality Management System. You’ll be the first point of contact for device-related queries and help maintain accurate documentation for medical equipment.

The main duties of this role are to coordinate the administrative function within the Clinical Engineering Department, ensuring administrative support is provided at all times and to assist with the updating and maintenance of Clinical Engineering records relating to Medical Devices, Medical Device Management and supporting the wider technical team.

• BTEC/NVQ Level 3 in a relevant discipline, Customer Services Course, Essential criteria
• Use of Microsoft Office Suite
• Able to manage and report information
• Desirable criteria: Advance IT Skills & use of specialist software

Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.

The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good. Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be. By applying for this post you are agreeing to Royal Berkshire NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system. Appointment to any position is conditional on the satisfactory completion of the core NHS Employment Checks Standards. Information disclosed in your application will be checked and any offer of appointment may be withdrawn if you knowingly withhold information or provide false or misleading information. All new appointments to the Trust, with the exception of executive positions, are subject to a 6 month probationary period. The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies. The Trust is committed to improving the health of its staff, patients and the wider community by providing a smoke free environment. A smoke free policy is in operation and smoking is not permitted on any of the Trust's sites. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

• Flexible working opportunities and a strong emphasis on work-life balance
• Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
• NHS pension scheme
• Employee Assistance Programme
• Money Advice Service
• Generous maternity, paternity and adoption leave for eligible staff
• On-site nursery (based at RBH)
• Full educational library services
• Cycle to work scheme, lockable storage for cycles
• Bus to work scheme
• Excellent rail and bus links
• A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail