Senior Pharmacy Assistant, Clinical Trials

Senior Pharmacy Assistant, Clinical TrialsNHS AfC: Band 3

Main area Pharmacy Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 282-SB1300

Employer The Royal Marsden NHS Foundation Trust Employer type NHS Site The Royal Marsden Sutton Town Sutton Salary £29,651 - £31,312 Per Annum Salary period Yearly Closing 17/03/2026 23:59

Job overview

An exciting and unique opportunity has arisen for an enthusiastic, dynamic and self-motivated professional to join our clinical trials team at the Sutton site of the Royal Marsden.
You will be part of a team consisting of Pharmacists, Technicians and Assistants, who are always striving for excellence in all aspects of our work. We are working collaboratively as part of a Multi-Disciplinary Team to ensure we always deliver outstanding care to our patients.

This is an exciting time to join the Royal Marsden Hospital Clinical Trials Department. Our service is built around providing a high-quality service to our patients and staff of the Trust. Our newly built aseptic and clinical trial areas at the Chelsea site allows us to take part in ground-breaking research and provide pioneering treatment including gene therapy and CAR-T treatments.
The hospital has recently introduced the EPIC digital health record system and we are looking to use the full capabilities of this system to support the pharmacy teams and become a more efficient and truly paperless department.

Main duties of the job

• To support the Chief/Deputy Chief Technician Clinical Trials and Senior Clinical Trials Technicians in the provision of the clinical trials service within the pharmacy department. The work will include technical and clerical duties as well as a clinical trial receptionist service carried out under the supervision of more senior members of staff within the Clinical Trials team. You will be required to work well with a variety of other hospital staff both by telephone and in person.
• All Clinical trials must be carried out in accordance with current UK Clinical Trial Regulations, the Medicines for Human Use (Clinical Trials) regulation 2004 (EU Clinical Trial Directive) and all updates, together with ICH GCP guidelines and departmental procedures and ensure provision of a high quality service to patients and staff at the Royal Marsden. As a member of the pharmacy clinical trials team you will be required to ensure that all of the relevant legislation and guidelines are adhered to at all times.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

• To provide excellent customer service to patients and their carers presenting at the pharmacy research hatch and on the telephone
• To participate in all aspects of dispensing for the Clinical Trials service and ensure an efficient, structured and accurate service
• Assist in the directing, supervising and co-ordinating teams of Pharmacists, Pharmacy Technicians and Pharmacy Assistants s in the daily running of the clinical trial (CT) dispensary according to standard operating procedures and delegate to other members of staff where appropriate.
• Collate and co-ordinate the CT dispensary by reviewing EPIC patient lists to efficiently manage time and workload and dispense prescriptions in advance of patient treatment times.
• Issue clinical trial medication to patients and counsel them on their trial medication when appropriate.
• To be responsible for the co-ordination of the receipt, storage and supply of clinical trial medication within the Pharmacy Department.
• To provide clerical support for the Senior Technicians Clinical Trials, Deputy Chief Technicians Clinical Trials, Chief Technician Clinical Trials, Clinical Trials Operations Manager, Specialist Pharmacist Clinical Trials and Lead Pharmacist, Clinical Trials as required.

Person specificationEducation/Qualifications

• GCSE level (Grade A-C in English and Maths) or Numeracy and Literacy functional skills level 2 (or equivalent).
• NVQ Level 2 in Pharmacy Services or relevant GPhC accredited Training Programme equivalent to Level 2

Experience

• Experience of working in pharmacy
• Experience of preparing & dispensing prescriptions.
• Experience of ordering and stock management
• Working with and liaising with other healthcare professionals.
• Experience of working in NHS or other health care setting
• Clinical Trials Experience

Skills Abilities/knowledge

• Ability to work effectively as part of a team
• Good time management and organisational skills and ability to prioritise effectively
• Ability to communicate effectively with members of the public and other healthcare professionals
• Ability to use Microsoft office applications eg Word, excel and outlook

Other Requirements

• Calm under pressure, maintaining accuracy to detail.
• Adaptable to change
• Prepared to take responsibility and able to work without direct supervision
• Reliable with good attendance record
• Well presented to appropriate standard for working in clinical area
• Able to work on both sites and to be flexible to meet the needs of the role
• Interest in healthcare provision
• Ability to train other members of staff

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

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