Application Support

Application Support - £35,000 - £45,000 per annum (May include ad hoc out-of-hours support) – Liverpool, L3
Ready to grow your cloud skills and play a direct role in advancing life-saving healthcare technology? Your support will help doctors diagnose faster and more accurately by improving access to powerful AI imaging tools.
Join MyCardium AI – a healthcare tech company using artificial intelligence to revolutionise cardiac imaging. We’re looking for someone curious, capable, and keen to make a real impact through application support.
The Role
You'll be the go-to person ensuring smooth access to our AI-powered imaging systems. From configuring cloud services to resolving login issues, your work will directly support doctors and researchers working to save lives.
Key Responsibilities

• Set up and manage secure user access to vital healthcare platforms, gaining real-world IAM experience with tools like Azure AD and AWS IAM
  
• Resolve login and access issues that could delay diagnoses, helping clinicians access critical imaging fast
  
• Configure and support cloud services like AWS and Azure, giving you daily exposure to cutting-edge cloud environments
  
• Automate access management using Python, PowerShell, or Terraform, sharpening your scripting skills
  
• Troubleshoot imaging system issues (PACS, DICOM), ensuring radiologists and clinicians can view scans without delay
  
• Help integrate imaging with EHRs and other systems, streamlining patient data access
  
• Document solutions and improve support guides, so others can solve problems faster
  The Benefits
  
• Competitive salary and benefits
  
• A chance to see the direct impact of your work on patient care
  
• Learn and grow with experienced cloud engineers and health IT specialists
  
• Be part of a mission-driven team at the forefront of AI in medicine
  About Our Company
  Founded in 2022, MyCardium AI is a spin-out from University College London. Our aim is to transform healthcare delivery using AI for cardiac MRI and Echo analysis. We're a passionate team committed to excellence, innovation, and creating a positive and inclusive work environment.
  The Person
  
• Degree or equivalent experience in Computer Science, IT, or a related field
  
• Hands-on knowledge of cloud services and scripting tools
  
• Good communicator who enjoys solving real-world tech problems
  
• Keen to grow in healthcare IT and contribute to meaningful change
  Desirable:
  
• AWS or Azure certification, experience with EHR or PACS systems
  What’s Next
  If you're excited to grow your skills and make a real difference in healthcare, apply now and help us shape the future of medical imaging