Administrator

Administrator
Milnthorpe, Cumbria
£30,000–£35,000 depending on experience

Do you love helping get things done? Are you organised, detail-focused, and passionate about continuous improvement? Do you enjoy supporting business operations and making a meaningful impact? Whether you're looking to step into admin support for the first time, or you're ready to build on existing administrative or finance experience, this is a fantastic opportunity to grow with a world-leading company.

Founded in 1984, 4S DAWN Clinical Software is a specialist healthcare software company providing decision support for the long-term safety monitoring of patients with chronic conditions. Our products are used by top health systems around the world to keep patients safe, and we’re proud of our reputation for innovation and reliability.

We are now looking for an enthusiastic administrator to join our small but ambitious team.

To be considered for this role, you will need:

• A methodical, organised approach to work
  
• Excellent written and verbal communication skills
  
• Strong numeracy skills – you’ll be supporting with quotes, invoicing, purchasing, and accounts
  
• A team-player mindset – willing to adapt, collaborate, and cooperate
  
• A high work ethic, with the drive to deliver and take ownership of tasks
  
• An interest in healthcare, software, or quality/compliance
  
• A degree (or equivalent), or relevant experience in administration, finance, or customer support
  
• Experience with ISO-certified systems (such as ISO 13485, ISO 27001, or ISO 9001) is desirable
  
  This role might particularly suit someone with experience as an accounts clerk or technician, or someone ready to grow from an administrative or customer service background.
  
  In this role, you will:
  
  
• Support day-to-day business operations including quotes, invoicing, purchasing, and customer records
  
• Help with the administration of our quality and information security management systems
  
• Complete some internal audits and help ensure ongoing compliance with relevant standards
  
• Support internal coordination across departments as the company grows and adapts
  
• Assist with marketing activities, events, exhibitions, and customer communications
  
• Contribute to process reviews, documentation updates, and continuous improvement initiatives
  
• Invoicing, purchasing, company and customer records
  
• Work closely with the Managing Director and wider team across admin, compliance, and customer support
  
  To help you gain hands-on understanding of our technically involved products and the needs of our customers, the role may include an initial induction period on our technical support desk. This experience provides valuable product exposure and insight into real-world use, and can accelerate your progression within the business.
  
  We’re a small, collaborative company with a strong track record – many of our staff have been with us for years. We offer a varied and flexible role with real scope for development. The role could develop into a more senior position in operations, customer success, sales, technical support, or regulatory affairs, depending on your interests.
  
  Why join us?
  
  You’ll be joining a mission-led team committed to making medication monitoring safer for patients worldwide. We offer a friendly, flexible working environment (currently split between home and our Milnthorpe office), and the chance to make a real difference in a company where your contribution matters.
  
  Please note: the successful candidate will need to live within a commutable distance (approximately 20–30 miles) of Milnthorpe, Cumbria.
  
  So, if you’re ready to take on a key role in a healthcare software company and build a career in administration, operations, or customer support, we’d love to hear from you.
  
  Apply today using the button shown.
  
  Other organisations may call this role Admin and Operations Assistant, Business Support Officer, Administrative Co-ordinator, Healthcare Admin and Finance Officer, Customer Support Administrator, or Accounts and Administration Assistant