Software Delivery Manager

Context & Purpose of Role

Our client is a UK digital health company that provides a health management app designed to help people access and manage their healthcare information in one place.

The business are looking for a delivery-focused individual to own the operational cadence and administrative backbone of their end-to-end Software Development Life Cycle (SDLC).

In this role, you will manage projects from business case and ideation through engineering build, commercial handover, and post-deployment monitoring. You will act as the operational connective tissue across our Product, Technology, and Engineering teams - keeping delivery honest, visible, and unblocked - from governance and reporting through to release management, freeing engineering leadership to focus on technical direction.

Responsibilities:

Delivery Management & SDLC Oversight

• End-to-End Ownership: Track delivery across the entire SDLC-from initial ideation and business case through to technical build, post-release monitoring, and commercial handover.
• Roadmap Accuracy: Maintain a dynamic, accurate view of current delivery progress and upcoming engineering plans for leadership and wider business visibility.
• Team Commitments & Flow: Partner with engineering and product teams to help them meet commitments, clear blockers, and streamline cross-functional communication.
• Agile Operational Support: Provide hands-on administrative support for Scrum/Kanban frameworks, ensuring ticket hygiene, sprint ceremonies, and backlog prioritisation run smoothly.
• Release & Incident Coordination: Oversee release management schedules and support operational incident response workflows to ensure smooth rollouts and quick resolutions.

Governance, Compliance & Financial Ops

• QMS & SDLC Compliance: Support internal governance by ensuring processes align with Quality Management Systems (QMS) and relevant regulatory frameworks, escalate when they do not
• Operational Reporting: Own and maintain the engineering Risk Register, delivery metrics, capacity/utilisation tracking, and time-recording reporting.
• Financial Admin: Manage engineering-related financial reporting, Purchase Orders (POs), and vendor invoice reconciliation.

Requirements:

• Proven experience as a Project/Delivery Manager in a software development environment, covering the full SDLC
• Exposure to cloud environments, modern software applications, or SaaS product delivery
• Experience interacting with stakeholders across technical and non-technical audiences, including senior leadership
• Experience coordinating cross-functional teams with competing priorities and dependencies
• Experience using Agile delivery approaches such as Scrum or Kanban
• Ability to maintain accurate project plans, roadmaps, risks, actions and delivery reports
• Strong written and verbal communication skills across technical and non-technical audiences
• Experience working with project management, issue tracking and documentation tools such as Jira and Confluence

Advantageous:

• Experience in a regulated or clinical-safety environment (e.g. NHS, DCB0129/0160, healthtech)
• Experience with governance/QMS reporting (risk registers, audits, compliance documentation)