Medical Device Field Service Engineer

We are recruiting on behalf of a well-established and growing medical technology business for a Medical Device Field Service Engineer to cover the Southern UK. This is a field-based role supporting customers with preventative maintenance, installations and reactive call-outs on specialist medical and laboratory equipment.
This role would suit a Field Service Engineer with a sound mechanical engineering background, good IT skills, and a professional, customer-focused approach. Candidates should ideally live within 45 minutes of Sunbury-on-Thames to attend training and team meetings when required.
As a Medical Device Field Service Engineer, you will be responsible for servicing, maintaining, and installing medical and laboratory equipment at customer sites, including clean room and clinical environments. You will manage your own diary, liaise directly with customers to schedule visits, and represent the business professionally in the field.
Key Responsibilities – Field Service Engineer

• Carry out preventative maintenance, servicing, and calibration of medical devices
  
• Attend reactive call-outs and fault-find mechanical and system issues
  
• Install and commission new equipment at customer sites
  
• Provide on-site product support and basic training to customers and distributors
  
• Manage your own weekly service schedule, booking visits directly with customers
  
• Complete service documentation accurately (digital and written)
  
• Support customers in clean room and regulated environments
  
• Assist with basic IT and networking diagnostics where required
  Skills & Knowledge
  
• Proven experience as a Field Service Engineer
  
• Strong mechanical engineering background (essential)
  
• Experience working in a field-based engineering role
  
• Good IT skills, with the ability to support basic networking diagnostics
  
• Experience with medical devices, laboratory equipment, or clean room environments (desirable)
  
• Excellent customer-facing and communication skills
  
• Ability to work independently and manage your own workload
  
• Full UK driving licence
  Location & Travel
  
• Covering Southern UK, mainly London and surrounding areas
  
• Occasional travel further afield when required
  
• Attendance at the Sunbury office for training and meetings
  Salary & Benefits
  
• £35,000 salary
  
• Company van
  
• Full product training provided
  
• Monday to Friday working pattern
  
• Long-term career opportunity within a specialist medical technology business
  
• Pension
  
• This is an excellent opportunity for a Field Service Engineer looking to join a specialist, growing organisation offering autonomy, technical development and customer-facing responsibility