Field Service Engineer

CV-Library

Dublin, City of Dublin

13 months ago

Applications closed

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Posted: 15 Apr 2025 (13 months ago)

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This is an exciting opportunity for a skilled and motivated Field Service Engineer to join a leading provider of high-tech medical diagnostics equipment. In this role, you’ll play a vital part in supporting life-saving technologies that directly improve patient outcomes across Ireland.
You’ll work with cutting-edge systems in clinical laboratories, applying your technical expertise to troubleshoot, maintain, and optimise equipment performance. You'll also enjoy a supportive and inclusive culture that values innovation, personal growth, and genuine connection all while making a real-world impact in healthcare.
Responsibilities

Deliver on-site technical support for complex electro-mechanical and fluidic diagnostic systems in hospitals.
Perform preventative and corrective maintenance, system upgrades, and repairs to minimise downtime.
Respond to technical issues and resolve faults effectively from component-level troubleshooting to full system diagnostics.
Provide technical training and support to customers, helping them get the most out of their systems.
Collaborate with internal teams to ensure customer needs are met and exceeded.
Maintain accurate documentation and comply with all regulatory, quality, and safety requirements.
Analyse service data and contribute to continuous improvement of service delivery and product performance.
Person Specification
A degree or diploma in Electrical, Mechanical, Biomedical Engineering, or a related field or equivalent hands-on experience.
Proven experience in a field service or technical support role, ideally working with high-value capital equipment.
Strong diagnostic, troubleshooting, and problem-solving skills with mechanical/electronic systems.
Excellent communication and interpersonal skills, with the ability to build rapport with a wide range of customers.
Self-motivated, organised, and comfortable working independently in a field-based environment.
A continuous learner with a proactive attitude towards innovation and improvement.
Full, clean driving licence and willingness to travel throughout the Leinster region.
Fluent English speaker (verbal and written).
Package
Salary dependant on experience
€13,200 car allowance
Annual Bonus: 12% on target
Contributory Pension Scheme (you may invest 3, 4 or 5% of your salary and they will double your contribution)
Lunch allowance daily (during field trips)
Flexible benefits plans
25 days' holidays + Bank Holidays
Opportunity to buy company shares at a 20% discounted rate

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