Biomedical Field Service Engineer

Biomedical Field Service Engineer

Bristol & Surrounding Area | Monday to Friday | 37.5 Hours | Car Allowance

An excellent opportunity for a hands-on Biomedical Field Service Engineer to join a growing UK healthcare engineering team, delivering essential maintenance, repair, and asset management services across hospital sites. This role plays a key part in ensuring the reliability and safety of critical medical equipment used in patient care every day.

Must-Have Essential Requirements

Qualifications

• HNC in Electrical/Electronic Engineering (or equivalent)
• OR qualification in Engineering, Electronics or Medical Technologies (e.g. Biomedical Engineering)

Essential Experience

• Minimum 2 years UK biomedical engineering experience (essential)
• Experience servicing and repairing medical equipment such as:
• Patient monitoring systems
• Diathermy / electro-surgical units
• Theatre tables
• Defibrillators
• Infusion and volumetric devices
• Basic familiarity with anaesthesia equipment
• Field service experience (preferred)
• Experience working in UK clinical environments with patient interaction
• Strong customer-facing experience in a service environment
• Familiarity with UK healthcare regulatory and compliance standards

Role Purpose

To provide daily on-site medical equipment repair, preventative maintenance, and asset management in line with contractual KPIs across healthcare locations. You will work as part of a field service engineering team, supporting high standards of patient safety, equipment reliability, and customer satisfaction.

Task list

• Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer’s guidelines
• Complete repairs as required on medical equipment as per manufacturer’s guidelines
• Complete associated administrative work needed to close repairs and preventative maintenance as outlined in Ergéa procedures.
• Travel to various sites as required to perform corrective and preventative maintenance
• Maintain safe working practices within the hospital environment
• Exceed contract KPIs to ensure customer satisfaction
• Maintain spare part stock wherever necessary
• Directly support the Team as needed
• Schedule and complete workload for assigned customers within area
• Maintain service documentation in line with business requirements
• Responsible for escalating and defining necessary resources to maintain equipment
• Responsible for delivering customer satisfaction
• Liaise with 3rd party suppliers for spare part and contract quotations
• Ensure data integrity within Ergéa’ s management systems
• Meet with OEM service staff and management when required
• Maintain tools and test equipment in line with Ergéa Standards
• Attend customer meetings when required
• Review ways to improve productivity and reduce operating expenditure
• Be flexible in approach and prepared to occasionally work out-of-hours to meet customer needs
• Mentoring of Junior Engineers where required

Essential Qualifications and Experience

• HNC in Electrical Electronic Engineering or equivalent
• Qualification in Engineering, electronics or medical technologies such as biomedical engineering

Essential Skills

• Confidence in working on various pieces of medical equipment
• Ability to follow complex instructions and processes.
• Customer and quality focus
• Good interpersonal skills
• Good oral and written communication
• Hold a clean UK driving licence

Essential Experience

• Minimum 2 years Biomedical experience in the service and repair of medical equipment: Patient monitoring, Diathermies (electro-surgery units), Theatre tables, Defibrillators, Infusion & volumetric devices and familiarity with Anaesthesia equipment
• Have customer service skills and the ability to be confident in customer facing environments
• Familiarity with appropriate national and local regulatory standards
• Worked in clinical environment and involving patient communication
• Field service experience preferable
• Experience of working in the UK

Essential Languages

• English

Mobility Requirements

• Role Location - Field based – Bristol and surrounding areas
• UK Travel - Yes (between sites) and occasional – meetings/training
• International Travel - Possible – Training Courses

Benefits & Perks

• Private healthcare
• Employee Assistance Programme
• Pension scheme & salary sacrifice options
• Electric car and cycle-to-work schemes
• Flexible, supportive work environment

A DBS Enhanced Disclosure is required. If this sounds like the role for you, email your CV or contact Louise at One to One Personnel.