Trainee Service Technician

Trainee Service Technician
Portadown, Craigavon (Northern Ireland)

Established in 2010, Medstrom are a market leading provider of medical devices services to the NHS and other caregiving facilities, with a strong reputation for providing a reliable, dedicated and trusted service to our partners.

As an employee ownership trust (EOT), we have independence in the market which is unlike any other company in the industry and, through continued growth, we can offer great opportunities for you to develop with our business, which we call the “Medstrom family”.

We are guided at every level by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, which is what makes us a great organisation to be a part of.

We are looking for a Trainee Service Technician to join us and help provide a first-class service to customers based within the Portadown, Craigavon area and provide support to hospitals within Ireland.

The Benefits:

• Salary of up to £25,000 per annum - with OTE of approx. £27,000+ (with on-call payments)
  
• Contributory pension scheme
  
• On-call and call-out payments in addition to salary
  
• Discounts and cashback on shopping, supermarkets and holidays, as part of our rewards scheme
  
• 33 days’ annual leave entitlement
  
• Full induction with great training and support from dedicated team members
  
• Salary Sacrifice Schemes including Cycle to Work
  
• Receive a treat on your birthday
  
• Death in Service benefit provided
  
• Be a part of an Employee Ownership Trust (EOT), and the associated benefits of having a stake in the company
  
  The Role:
  
  As a Trainee Service Technician, you’ll be required to deliver an effective and timely maintenance service to customers. After training, this will include the delivery and installation of products within agreed delivery times, repair and proactive maintenance of products and support at the delivery stage to customers in various environments.
  
  Dealing with customers predominantly based in the Southern Trusts Hospitals sites and also customers throughout Ireland, you will:
  
  
• Deliver clean, ready-to-use, products to and around customer sites
  
• Collect products after use and return to the service location for decontamination
  
• Disinfect, function check, repair and electrical safety test products
  
• Complete records of testing, delivery and collection
  
• Maintain available product stock and spare parts inventory
  
• Complete product modifications when required
  
• Provide product demonstrations and basic training to staff
  
• Maintain a clean and tidy work environment
  
  Hours: Monday to Friday, you will be required to take part in the shift rota which includes early and late shifts and weekends. Once fully trained, you will participate in the on-call rota (with additional payments).
  
  About You:
  
  To join us as a Trainee Service Technician, ideally, you will need to have or be willing to develop the following:
  
  Qualifications and experience requirements:
  
  
• Mechanical or electrical background desirable, but not essential as full training will be provided
  
• Experience of delivery driving and planning routes would be desirable
  
• Full UK/Irish driving licence required (we use long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
  
  Personal Requirements:
  
  
• A proactive, ‘can-do’ attitude
  
• Excellent customer service and communication skills
  
• Ability to work under your own initiative, and follow procedures to achieve deadlines
  
• Basic PC skills to include email and MS Office
  
• DBS Checked (or the willingness to complete one)
  
  Please note, this role will involve manual handling - lifting, carrying and loading Medstrom products into the van.
  
  In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years, and through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
  
  Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.
  
  Medstrom operates a zero-tolerance policy to any harassment, of any kind, towards our colleagues.
  
  This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency