Senior Manager/Director of Regulatory Affairs

As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future.

Commify's Regulatory Compliance Manager is responsible for ensuring that an organisation operates in accordance with all relevant external laws, regulations, and industry standards, as well as our internal policies and procedures. The primary goal is to mitigate legal and financial risks by preventing violations of compliance rules and maintaining the company's integrity and reputation.
Ensure that telecommunications products, services, and operations comply with relevant regulations, standards and guidelines set by regulatory bodies.
Create and maintain a global regulatory framework setting out applicable regulations.
Serve as a primary point of contact between the company and regulatory bodies, communicating with regulators, responding to inquiries, providing information, and representing the company's interests in regulatory matters.
Monitor changes in telecommunications regulations, track regulatory developments and analyse their potential impact on the company's products, services and operations.
Develop and implement strategic plans for regulatory compliance that align with the company's business objectives and regulatory requirements.
Develop regulatory strategies for new product launches, market expansions and business initiatives.
Represent the company's interests in regulatory proceedings, advocate for favourable regulatory policies and engage with regulatory bodies, industry associations and stakeholders to influence regulatory decisions and shape industry standards.
Assess regulatory risks, identify compliance gaps and develop strategies to mitigate risks and ensure ongoing compliance with telecommunications regulations.
Strong understanding of telecommunications regulations, standards and guidelines set by regulatory bodies.
Strong verbal and written communication skills to effectively communicate with internal stakeholders, regulatory bodies and external partners.
Strong analytical skills to analyse regulatory requirements, interpret regulatory guidance and assess their impact on the company's products, services, and operations.
Ability to identify compliance issues and develop solutions.
Ability to adapt to changes in regulatory requirements, market conditions, and business priorities.
Strategic thinking and planning skills to develop and implement regulatory strategies aligned with the company's business objectives.
Effective stakeholder management skills to engage with internal stakeholders, regulatory bodies, industry associations and other external partners.
Ability to build relationships, influence decision-making and advocate for the company's interests in regulatory matters.
Strong risk management skills to assess regulatory risks, identify compliance gaps and develop strategies to mitigate risks effectively.
Advocacy skills to represent the company's interests in regulatory proceedings, engage with regulatory agencies and influence regulatory decisions and policies.
Attractive Salary (£60 - 70,000
Performance-based Company Bonus Scheme
Flexible hybrid working
Generous paid leave
Enhance family leave
Enjoy your Birthday off - because it's your day!
Mental Health Support through our Wellbeing partner, Calm
Wellbeing leave and a Mental Health First Aider program
Giving back days to help support causes close to your heart
Total Rewards including retirement planning, healthcare and life assurance
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