Hybrid or Remote National Account Manager – Healthcare Division

Birmingham

1 day ago

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Our client a leading national IT Company are seeking an experienced National Account Manager to strengthen relationships with strategic partners and ensure the highest standards of service delivery across client portfolio. This is a pivotal role for someone who thrives on building trust, driving performance, and shaping long-term commercial success within the healthcare landscape.
Working remotely, duties to include:

You will be responsible for managing a portfolio of key healthcare accounts, ensuring they receive exceptional service, tailored solutions, and proactive support.
Working closely with clinical, operational, and commercial teams, you’ll identify opportunities for growth, improve service outcomes, and act as the primary point of contact for senior stakeholders.
Manage and develop long-term relationships with key healthcare clients, ensuring high levels of satisfaction and retention.
Serve as the main point of contact for senior stakeholders, addressing queries, resolving issues, and providing strategic guidance.
Analyse account performance, identify trends, and present insights to internal teams and clients.
Work collaboratively with clinical, operational, and commercial colleagues to deliver tailored solutions and service improvements.
Identify and pursue opportunities for account growth, upselling, and cross‑selling.
Lead regular review meetings, prepare reports, and ensure contractual obligations are met.
Maintain a deep understanding of healthcare market trends, regulatory changes, and client needs.
Support bid, tender, and proposal activity where required.
This role suits someone who is confident, relationship‑driven, and commercially aware, and a strong understanding of the healthcare sector, whether NHS, private healthcare, medical devices, diagnostics or pharmaceutical would be beneficial.
As a successful candidate you will possess strong communication and stakeholder‑management skills, with the ability to influence at all levels, commercially astute with experience analysing data and presenting insights. A full UK driving licence is essential.
In return the company offers a competitive salary, performance‑related bonus together with pension scheme and healthcare benefits and excellent opportunities for professional development and career progression.
This is a great opportunity to join a supportive, and values‑driven team with the flexibility of hybrid or remote working

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