Field Service Engineer

Field Service Engineer – Mechanical/Electrical Bias (Analytical Equipment)
Location: Home-based – ideally near Midlands
Salary: £41,000 + company car & comprehensive benefits package
Territory: Midlands and South West
A leading manufacturer of high-quality analytical instrumentation is seeking an additional Field Service Engineer to join their established Service & Technical Division, supporting customers across Midlands and the surrounding region.
Known for their exceptional build quality, excellent customer support, and employee-focused culture, this organisation operates under a unique structure with no shareholders, offering unrivalled stability and a strong team culture. Staff retention is outstanding, and continued growth across the UK & Ireland is driving further investment in the service team.
The Role
Reporting to the UK Service & Technical Team Leader, responsibilities include:

• 
  Managing your own schedule of preventative maintenance, repairs, and breakdown support
  
• 
  Performing equipment installations, qualifications (IQ/OQ), and end-user training
  
• 
  Diagnosing faults using a mix of detailed protocols and initiative-based problem solving
  
• 
  Using service software to record, document, and close jobs promptly and accurately
  
• 
  Prioritising and planning your workload to meet customer expectations
  
• 
  Supporting colleagues in other regions when required
  
• 
  Primarily home-based, with occasional overnight stays for larger or more distant jobs
  

What We're Looking For

• 
  Experience as a Field Service Engineer – ideally in analytical/laboratory, medical devices, or scientific equipment
  
• 
  Mechanical or electrical engineering skills with good fault-finding ability
  
• 
  Attention to detail, organisation, and excellent communication skills
  
• 
  Some knowledge of chemistry is helpful – or a willingness to learn with support
  
• 
  Full UK driving licence and willingness to travel across the region
  

What’s on Offer

• 
  £40,000 base salary
  
• 
  Company car (available for personal use) + fuel card (with optional private mileage)
  
• 
  Laptop, mobile phone, and broadband contribution
  
• 
  Company pension scheme
  
• 
  Private medical insurance (after qualifying period)
  
• 
  Life assurance / death-in-service scheme
  
• 
  Full training provided, including in-house mentoring and technical training at European HQ
  
• 
  A supportive, proactive, and team-oriented working environment with long-term stability