Digital Health Account Manager

The core purpose of the role is to increase the opportunity that Rayner has via its novel and innovative patient education tool, eyejourney. eyejourney is a digital platform, that is charged on a token basis per patient, the platform is capable of handling all ophthalmic procedures.

This role will be responsible for the account management of existing key accounts as well as being influential in business development and lead generation of new accounts. Working with an established marketing team within Europe and North America this is an opportunity for someone motivated, ambitious and energetic to gain global experience in digital health business development.

This role would be ideal for an experienced salesperson looking to develop and grow within an exciting new role. Ideally, the person will have some sales experience and SaaS sales is preferred but not essential.

What You'll Be Doing:

• Identify, develop, and close new sales opportunities within the ophthalmic medical device sector.
• Effectively communicate the value of eyejourney—highlighting ROI, efficiency improvements, enhanced consent processes, patient engagement, and cost savings.
• Deliver polished, demo-driven presentations using Teams (or other platforms).
• Build and maintain lasting relationships with decision-makers across regions.
• Manage the full sales cycle, from lead generation to closing, including CRM tracking.
• Collaborate with marketing, product, and customer success teams.
• Capture market insights and feedback to inform product and sales strategy.
• Represent eyejourney at industry webinars, virtual conferences, or events as needed.
• Interacting with key accounts on an international level
• Provision of support to key accounts in data analysis of insights
• Lead generation of new key accounts
• Management of the external marketing inbox (review and distribute within the team)
• Develop relationships with KOLs and key accounts to contribute towards share of voice within both print and podium outlets to drive interest and sales.

What Experience & Skills You Will Need:

Competencies

• Proven experience in a sales role, preferably in SaaS or technology solutions.
• Exceptional communication and presentation skills.
• Strong IT literacy, including Teams, CRM, and productivity tools.
• Highly organised with excellent time management skills.
• Self-motivated and comfortable working remotely.
• Experience in the ophthalmic or medical device industry is advantageous but not essential.
• Empathetic, consultative approach with strong listening skills.
• Analytical mindset—able to present ROI and clinical benefits persuasively.

Qualifications

• Hold a minimum of an undergraduate degree in business/innovation/entrepreneurship/digital health/life science or a related subject.
• Valid driver's license and access to own car.
• Please note that this role requires regular extended travel, circa 60%.

Experience

• Strong, demonstrable experience in self-starting, agile and fast-moving environments.
• Demonstrable experience in understanding complex needs of customers and the ability to take action upon them.
• Experience working within digital health would be desirable, but not essential.
• Experience in sales/marketing would be of desirable, but not essential.
• Track record of working closely with sales teams.

Skills

• Able to work with Microsoft Word, Excel and PowerPoint
• Able to communicate value-based offerings effectively in a face-to-face environment.
• Comfortable working within a MS Teams environment
• There would be an expectation to regularly visit UK-based users and so a full driving license would be desirable, but not essential.

What We Can Offer You:

• Private Healthcare for peace of mind
• Annual Wellbeing Reimbursement to care for your mind and body
• Pension Plan to secure your future
• Referral Bonus to benefit from recommending talent