Deputy Head of HR

Our HR and Payroll Shared Service supports Boston Borough Council, South Holland District Council, East Lindsey District Council, and PSPS. We deliver centralised transactional HR services, including payroll, systems, and data, alongside specialisms in Learning & Development, Employee Relations, and Resourcing. Our team operates across three core offices and embraces hybrid working.

For our clients we maintain response and work priorities through Service Level agreement and annually will agree key projects and deliverables. For PSPS we also offer the same core HR services but also develop own strategic people priorities through our People Plan.

Over the last few years we’ve worked with our partnership councils to align processes, systems; policies and terms, and have made great progress. All of the employers we work with; are committed to supporting their workforce and working collaboratively with unions. We’re about enabling managers and employees and delivering services that ultimately support our Council’s residents and communities.

As Deputy Head of HR, you will work with the Head of HR and wider HR management team to contribute to our Purpose: To deliver consistent, efficient, and compliant HR services that enable people to thrive and our organisations to succeed. You’ll be responsible for:

• Lead Payroll Oversight: Oversee payroll operations, including monthly sign-off, BACS processing, and pay overs. Prior experience is helpful but not essential training provided. You’ll work closely with our experienced payroll team and attend regular payroll meetings. Overall this focus will account for approx. 25% of your role.
  
  
• Support HR Operations: Depending on your expertise, manage other HR service areas and drive continuous improvement.
  
  
• Deputise for the Head of HR: Monitor service performance, manage audit actions, and mitigate service risks.
  
  
• Drive Service Development: Foster a collaborative, innovative, and high-performing HR culture.
  
  
• Contribute to Strategic Projects: Support the delivery of client priorities and support the development of strategic initiatives to deliver PSPS People Plan.
  
  
• Engage Senior Stakeholders: Build strong relationships with senior leaders and elected members.
  
  We’re looking for a HR leader who:
  
  
• Brings strong leadership and communication skills.
  
  
• Has experience in payroll operations or is keen to learn.
  
  
• Is skilled in performance monitoring, risk management, and team development.
  
  
• Thrives in collaborative, multi-stakeholder environments.
  
  
• Is confident engaging with senior stakeholders and political members.
  
  
• Is passionate about delivering impactful HR services.
  
  
• Is flexible to travel across our office locations.
  
  Company culture: At PSPS, we are driven by a clear mission: “Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues.” We pride ourselves on our vibrant and inclusive culture. Our award-winning teams enjoy a variety of events throughout the year, including:
  
  
• All-In Days, Leadership Days & Team Away Days: Opportunities for growth and bonding.
  
  
• Annual Awards Night: Celebrating our achievements.
  
  
• Staff Briefings: Keeping everyone informed and engaged.
  
  
• Early Careers Programme & Buddy Scheme: Supporting new and entry-level talent.
  
  Our Values: At PSPS, we live by our core values:
  
  One Team: We work collaboratively and support each other to achieve our goals.
  
  Professionalism: We maintain the highest standards in everything we do.
  
  Innovation: We embrace new ideas and technologies to drive improvement.
  
  Supportive: We provide a nurturing environment where everyone can thrive.
  
  Excellence: We strive for excellence in all our services and interactions.
  
  What do I get in return?
  
  
• Local Government Pension Scheme: Secure your future with a robust pension plan, 23.1% employer contribution.
  
  
• Annual leave: Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off* We also provide an option for you to flex when you take your bank holidays.
  
  
• Medicash: Access to a range of health and wellbeing benefits including cashback on everyday healthcare costs and access to digital health tools.
  
  
• Hybrid working: Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week.
  
  
• Wellbeing Support, Advice and Guidance: Emotional guidance can be accessed via our Employee Assistance Program through an online portal or over the telephone.
  
  
• Employee Benefits platform: Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts.
  
  
• Employment policies: Including gender-neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives.
  
  
• Career progression: Opportunities for professional growth and development.
  
  
• *A qualifying period will need to be completed to obtain these benefits.
  
  Interested? For an informal chat, contact Aileen Whatmore on (phone number removed). Or come and meet us in person at PSPS Recruitment Event at Boston United Football Club on 9th September 17:30-19:30pm to learn more about the role, the team, and our organisation.
  
  PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer.
  
  On occasion PSPS receive significantly more applications than expected for some vacancies and under such circumstances PSPS reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Interviews will be arranged when suitable candidates apply which may be prior to the closing date