Principal Customer Success Specialist - UK&I
This role involves leading end-to-end implementation projects for Medtronic’s Touch Surgery™ Video platform within major hospital systems across the UK and Ireland. The specialist will manage deployments of AI-powered surgical technology, including hardware installation and configuration in live operating rooms, deliver training to clinical teams, and ensure seamless integration with hospital IT systems. Post-go-live, the role focuses on adoption, account health, and translating clinical feedback into product improvements in collaboration with engineering and product teams.