Product support investigator

Are you graduate with any medical or science degree? Are you interested and excited to work with a multinational organization in medical devices industry? We have an opportunity for you as Product support investigator

Job Title: Product support investigator

Duration: 8 months (longer term contract)

Location: Dundee

Salary: 13.85 p/h

Working hours: 37.5 hours

Main Purpose of the Role:

This is an individual contributor role with expectations aligned to the Capabilities and Behaviors as set out in the Employee Handbook
Working as part of the Product Support Team, the Product Support Investigator II is primarily responsible for the logging, assessing the reports of end user complaints and subsequent investigation at DundeeResponsibilties:

Log, acknowledge and assess all alleged product deficiencies received from end users for adverse event reportability to time lines specified by site procedures.
Investigate, establish and report cause.
Log, acknowledge Supplier Corrective Actions (SCARS) received Taking full accountability for personal workload, ensuring work is completed to a high standard in accordance with site policies, procedures and applicable regulations.
Proactively contributing to continuous improvement initiatives and other general housekeeping duties.
Taking a self-motivated approach to continuous professional development and engaging with site training initiatives.
Developing excellent relations with the department team and wider Operations group.
Proposing ideas for new opportunities to improve communication and productivity.
Being aware of the policies as set out in the Employee Handbook and able to enact them as appropriateIf this is something that you would be interested in please apply with your updated CV and I will be happy to connect at your convenient time.

Randstad Business Support is acting as an Employment Business in relation to this vacancy