Business Analyst

Are you someone who loves turning business needs into smart, tech-driven solutions? At Specsavers, we're on a mission to change lives through better sight and hearing—and we're just getting started. As we continue to evolve and modernise our clinical and operational systems, we're looking for a Business Analyst who's ready to make a real impact, supporting the delivery of clinical and retail technology initiatives that underpin how we care for our customers and support our colleagues.

This is your chance to be at the heart of something exciting. You'll work closely with clinical, operational, and technology teams to understand complex challenges and opportunities, translating them into practical, high-quality solutions that improve how we work and enhance customer and colleague experiences. From shaping and documenting requirements through to supporting solution validation, you'll be involved across the full delivery lifecycle.

You'll need to be a confident communicator and a natural collaborator—someone who can speak both business and tech fluently. You'll have a solid grasp of business analysis techniques and experience working in project teams, ideally within environments such as healthcare or retail. You'll be comfortable managing requirements from discovery through to delivery, producing clear and structured business requirement documentation, and ensuring requirements are prioritised, traceable, and well understood.

You'll also bring strong analytical skills to the table, with the ability to interpret data, support data mapping activities, and contribute to business process modelling. And when it comes to stakeholder management, you'll know how to build trust, manage expectations, and keep everyone aligned. Experience working in predominantly waterfall delivery environments, with the flexibility to adopt agile ways of working where needed, will be highly beneficial. You'll be proactive, curious, and always looking for ways to improve how things are done.

Ready to help shape the future of Specsavers? If you're passionate about business analysis and want to be part of a company that's transforming how it delivers value through technology, we'd love to hear from you. Join us and let's build something brilliant together.

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