Assistant Ophthalmic Vision Science Practitioner – Medical Imaging
Join Moorfields Eye Hospital NHS Foundation Trust; this role is based in London and supports the Ophthalmic Imaging team.
Job Overview
As an Assistant Ophthalmic Vision Science Practitioner, you will be trained to work within Ophthalmic Imaging, a specialised form of medical photography for diagnosis and treatment of eye disorders. You will greet patients, manage patient flow, support qualified staff with routine imaging procedures, and contribute to high‑quality patient care. You may need to study towards a Level 2 healthcare apprenticeship. The programme offers a clear career pathway and the chance to explore other roles within the Trust.
Main Responsibilities
- Meet patients, manage patient flow and maintain a patient‑centred experience.
- Perform routine ophthalmic imaging procedures on medical devices.
- Support qualified staff in the assessment of health needs and deliver patient care, including clinical risk assessment.
- Work collaboratively with the multidisciplinary team, assisting nursing and other clinical staff.
- Maintain and report equipment status and ensure clinical areas are prepared throughout the day.
- Respond to emergency situations, chaperone when required, and manage patient flow efficiently.
- Communicate information clearly to patients, carers and colleagues.
- Provide patient education and health‑promotion advice where appropriate.
Clinical Practice
- Assist with routine ophthalmic imaging and support new staff.
- Report equipment faults and follow up for repairs.
- Ensure handover between shifts using verbal or written methods.
- Support patients with special needs and provide clear instructions.
- Record and report changes in patient condition to senior staff.
Professionalism
- Maintain and update relevant knowledge, undertaking further training.
- Adhere to all Trust policies and demonstrate professional behaviour.
- Manage own time and ensure punctuality for shifts.
- Maintain professional boundaries with patients and colleagues.
- Be flexible and deploy across the Trust as required.
Communication
- Communicate clearly with patients, carers and multidisciplinary teams.
- Use translation services where necessary.
- Maintain patient confidentiality and comply with information governance.
- Provide information in accessible formats (e.g., large print, Braille).
- Participate in safety huddles and handover meetings.
Safety and Quality
- Contribute to clinical audits and research.
- Adhere to health and safety policies and report incidents.
- Support quality metrics and embed safety culture.
- Handle hazards and maintain a safe environment.
Education and Learning Development
- Maintain a personal development plan and attend mandatory training.
- Support induction of new staff and students.
- Engage in patient involvement initiatives.
- Continuously develop computer literacy for electronic systems.
Leadership and Teamwork
- Lead by example and propose improvements to service management.
- Participate in team meetings and debriefs.
- Apply lessons from complaints and incidents.
- Support colleagues in leadership tasks.
Risk Assessment
This role involves manual handling, exposure to body fluids, VDU work, and possible workplace aggression. Follow Trust guidance on risk assessment.
Person Specification – Education and Qualifications
- GCSE or equivalent Maths and English Grade C or above.
- Willingness to complete a Level 2 healthcare apprenticeship (desirable).
Person Specification – Experience
- Experience working in a team (essential).
- Experience in NHS or private healthcare and minimum one year in a customer service/face‑to‑front role (desirable).
Person Specification – Knowledge
- Understand equal opportunities (essential).
- Good clinical and patient care knowledge (desirable).
Person Specification – Personal Qualities
- Share Trust values – Excellence, Equity, Kindness.
- Team player with a pleasant reassuring manner.
- Work independently and adapt to service needs.
Person Specification – Skills
- Excellent written and verbal communication.
- Proficient with Microsoft Office.
- Good customer service skills (desirable).
Equality, Diversity and Inclusion
Moorfields is committed to equality, diversity and inclusion. We encourage applications from under‑represented candidates and those with disabilities. All staff must hold a valid DBS, identity verification and a UK work visa if required.
Contact
To apply, please contact the recruitment team: or visit https://www.moorfields.nhs.uk/work-for-us.
